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NEW Nike Black EXP-X14 in BLACK US Mens ⭐️TRUSTED SELLER⭐️ 120 11.5 BLACK oukirj2193-Men's Athletic Shoes

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

Item specifics

Condition:
New with box: A brand-new, unused, and unworn item (including handmade items) in the original packaging (such as ... Read moreabout the condition
Brand:

Nike

Width: Medium (D, M) Manufacturer: Nike
MPN:

AO1554-004

US Shoe Size (Men's): 11.5
Color:

Black

Style: Shoes

 

“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. Puma Play Nude Slate 361469 04 Men's Size 8.5Technology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.Steven by Steve Madden Womens NC-Excit Round Toe Ankle, Navy Multi, Size 6.0 xj9 They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.Vince Camuto Women's Chenai Side Zip Suede Ankle Booties Cabernet

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

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No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.Merrell Choprock Shandal Brindle Grey Green Women Outdoors Water shoes J52772

There are logistical and personal challenges to migrating an entire community, like:

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  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

ADIDAS Messi 10.2 FG Soccer Cleats Boots White Dark Grey Red NEW Mens Sz 8 9 9.5To get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

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NEW Nike Black EXP-X14 in BLACK US Mens ⭐️TRUSTED SELLER⭐️ 120 11.5 BLACK oukirj2193-Men's Athletic Shoes

Written by New Balance 111 Grey White Gum Sz 8 MTL111CA on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?NEW FLORSHEIM MEN'S 13 D CLASSIC LOAFERS BLACK LEATHER CASUAL DRESS SHOES A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). Nuovo British Walkers Originale Esclusivo Navy blue Struzzo Stampata PelleRather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.Giuseppe Zanotti shoes sandals Heels silver criss cross gold straps

It’s time to change that. It’s time to mobilize your CAB for action.

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Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read

 

In today's global economy, you're no longer competing with just the businesses in your town.Ladies GABY E Fit Black Leather Patent Hook & Loop Flat shoes By Padders You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. New Balance Mens Fresh Foam Veniz Black Running shoes 9.5 Medium (D) BHFO 7627You need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.Rockport Womens Boots Brown Size 7.5It will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

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So how do you create a great customer service experience that puts you on the right side of these statistics?

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